CUSTOMERS FIRST – always.
Our Customer is the most important person in our business, to be treated with the utmost respect. No business activity, other than safety, is more important than listening, learning and providing superior product and service solutions to our Customers.
PEOPLE – the foundation.
We are committed to the safety and success of our people. We expect the performance of every person to continually improve with personal initiative and proper support. We treat each other with mutual respect and have fun in our work.
INNOVATION – the best.
We are leaders not followers. Our company is built on a collection of innovative ideas and a passion for continuous improvement. We challenge the status quo and take measured risks, exploring big and small ideas that improve our quality, delivery and cost performance daily. We provide meaningful value to our Customers with our product and service solutions.
TEAMWORK – winning together.
We believe unity of purpose and teamwork enables us to do far more than we could individually. We draw strength from each other and communicate with fairness, candor, respect and courage – respectfully stating what we think even if it is unpopular. Our collaboration turns interesting ideas into great product and service solutions.
ACCOUNTABILITY – right now.
We say what we mean, and we honor our commitments. We hold ourselves and each other accountable for our results. We prefer action today versus tomorrow, and we understand that value is created in our product development centers, our factories, and at our Customer’s sites.
INTEGRITY – stewardship commitment.
We are stewards of the long-term success of our business – we create superior value for our people and our shareholders. We are trustworthy and honest, and carry out our work in a professional, ethical and legal manner. We challenge actions inconsistent with our values.
Our team performs a 10-point inspection test on our instruments. These inspection guidelines have been in place for over 20 years and aligns to human health standards. Take a look at our inspection point blog to find out more.
View BlogWe undertake a thorough cutting test
We check the surface condition
We undertake a clamping test
We test the hardness of the metal
We ensure the size and shape are correct
We undertake a thorough jaw inspection
We scrutinise the design and workmanship
We check for corrosion resistance
We check the hardness of any inserts
We undertake an elasticity test
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